StevenHoward1's Channel

StevenHoward1's Channel

UPLOADED VIDEOS

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    Customer Retention: What Customers Want 01:17

    Customer Retention: What Customers Want

    by StevenHoward1 (12/8/10) 22 views

    Marketing strategist and author Steven Howard, in his keynote speech at the DIMENSIONS Marketing & Sales Conference in Melbourne, Australia, explains what customers value and want before they will reward organizations with customer loyalty.