The actual cause of a client's car accident is slowly realized.
Gayle makes a birthday call to a longtime client, but her thoughtfulness backfires.
Gayle attempts to discuss Charlie's report card, while Mike attempts to become a robot.
A good-natured insurance agent encounters her nemisis on her way to work.
An ego-maniacal plumber seeks protection against identity theft.
Gayle visits the home of a teenage driver and his out-of-touch parents.