drvoip1

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  • Joined:31-Mar-11
  • Last Login: 1 year ago
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  • Videos: 3

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ShoreTel ECC Call Routing...

Added 25-Jun-11
Rated 0.00 | 2 Views | 0 Comments
How to create Schedules for the ShoreTel Enterprise Contact Center using Type of Day, and Shifts to manage call flow. Quick Tech Tip video to sharpen...
Submitted by: drvoip1
ShoreTel ECC Call Rout... 08:43

ShoreTel ECC Version 7

Added 04-Jun-11
Rated 0.00 | 13 Views | 0 Comments
What is new in Version 7 of ShoreTel Contact Center? Browser based administration; Personal Queues; Software License Keys and no more dongles!
Submitted by: drvoip1
ShoreTel ECC Version 7 06:13

Formatting ShoreTel WAV Files...

Added 31-Mar-11
Rated 0.00 | 19 Views | 0 Comments
ShoreTel requires a specific file format that is easy to create in single file increments. How about a mass batch converter to enable dozens of WAV...
Submitted by: drvoip1
Formatting ShoreTel WA... 05:03

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