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Asian Paints' CIO speaks about IBM Lotus Notes/Domino as the organization's primary platform for Email and Instant Messaging, quickly connecting employees globally. IBM Portal technology allows Asian Paints to simplify content management and provide access to various users, including retailers. MANISH CHOKSI: My name is Manish Choksi. I am the Chief of Corporate Strategy and the CIO for Asian Paints Limited. So, Asian Paints is a coatings manufacturer. We make a full line of coatings. We make it for both decorative products as well as industrial products. So, the Notes and Domino platform we moved to about three years back. It is our primary e-mail and instant messaging platform for connecting all our employees globally. So, Lotus Sametime has been our instant messaging platform, but importantly it’s also the presence of platform. So, we use Sametime for Quickr Activity between dispersed employees. We’ve got about 90 offices in India and we’ve got, maybe, another 13 or 14 globally and it allows us to remain connected. It allows us to see who is at work and really get across messages really quickly to each other. Portals are such a good means to manage content and to be able to give unified access to applications for a whole set of users. It also allows us to give the access in a way where we can fuse technology from many different parts of the application to be able to deliver sort of the single front end to the users that use it. This technology is very critical to access and to have a relationship with our retailer network application paints, uses 25,000 retailers to go to market and services customers. And we feel that by deploying Portal technology we would be able to have better set of communication and give better access to our retailers to be able to connect with us. You spend too much of time waiting for trains or planes to get you to a place and waiting in traffic if you’re using automobiles. So, I have a feeling that the collaborative technology from Lotus will help us at one point of time make an impact to the environment in a small way, but probably a greater impact on workforce productivity. At Asian Paints Lotus knows how to connect people to each other.
5 Jun 2010
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TD Bank uses IBM WebSphere Portal as its primary solution for operational procedures and human resources. Solution Architect for TD Bank, Randy Blast, discusses how WebSphere Portal enables the organization to be more efficient and effective by creating a differentiated employee experience, allowing employees to quickly find subject matter experts, and shorten response times with WebSphere Portal. RANDY: Randy Bast. I'm a Solutions Architect at Toronto-Dominion Bank. I'm located in Toronto, Ontario, Canada. Toronto-Dominion Bank head office is in Toronto, Ontario, Canada. We offer a full set of banking services, insurance, brokerage services, and wholesale banking. TD Bank is the sixth largest bank in North America. We have about 72,000 employees, with 50,000 of those located in Canada. Of those, about 25,000 people are in our Canadian branches that use WebSphere Portal on a regular basis. The overall Toronto-Dominion Bank is a full-service bank. We offer insurance products, banking products, brokerage products, and are a wholesale bank, a totally full-service financial institution. At Toronto-Dominion Bank, we're using the Portal primarily as a vehicle to present static content that has the procedures and operational guidelines for branch and call center staff. It also contains the human resources type of information. In total there are about 22 Portal sites that different lines of businesses have put out there to provide information to their employees about how to do their jobs that is published and updated on a regular basis by the lines of business. Well, the benefit of them hopefully is that we are actually serving back the actual responses fairly quickly. We have a guideline in the branch that we like to have response time back in under two seconds, and the Portal is actually capable of doing that across our vast North American network. Therefore, that's actually fairly good, quick response service, and high availability are the main things we're getting out of the Portal. From an HR perspective, the HR site is on the Portal. You get your basic HR information and types of services. There's a link provided on the HR site to HR services that are tied into our PeopleSoft application, so it's a link that you pop over to the HR services. But primarily most of your information about what services are offered and what benefits are available on the Portal. Well, the benefit to the employee is that we're starting to see more and more people actually going to the site to find their information. We've got a lot bigger uptake in the past number of years of the site utilization. And the benefit that we're starting to see through Portal versus doing a standard web development is the ability. And the main reason why we went to Portal is the ability to start targeting and focusing information to the actual employee and being able to differentiate the experience, what they actually see on the page, and from both a secure perspective and from knowing who you are perspective, which in standard web development technology it's possible, but it's not as easy and as capable as it is through using a Portal. At Toronto-Dominion Bank, Lotus knows our Portal.
14 Mar 2010
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***********/services/us/cio/?cm_mmc=agus_cioviddistr-20100219-uscxv100-_-v-_-infrastructure-_-metacafe IBM offers dynamic infrastructure solutions that solve business problems in a changing environment. VO: Every day, our planet is becoming more instrumented, interconnected and intelligent. And businesses have to act quickly to meet the changing needs of customers and partners around the world. CIOs need an IT infrastructure that can keep up. One that enables them to respond to these changes as rapidly as they occur. And deliver new services with agility and speed. IBM can help CIOs build a smarter, more dynamic infrastructure. From power grids that can match supply with demand to railway systems that can predict and schedule their own maintenance, we’re already helping companies around the world improve service and reduce operating costs, such as energy and web hosting costs, by up to 50%.
19 Apr 2010
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***********/services/us/cio/?cm_mmc=agus_cioviddistr-20100219-uscxv100-_-v-_-intelligence-_-metacafe Researchers at IBM analyze data to produce competitive insights that help make more informed business decisions. VO: Digital information. It’s growing at an unprecedented rate. Nearly 15 petabytes of data are created every year. That’s eight times the amount of information held in all the libraries in the U.S. And as our planet becomes more instrumented, interconnected and intelligent, this flood of information will continue. So how do we make sense of it all? IBM is helping CIOs gain control of their data…and turn it into not just organized information, but actionable intelligence. IBM has 4,000 Business Analytics consultants and 450 researchers and mathematicians dedicated to identifying trends, patterns and anomalies that help CIOs make smarter, more informed business decisions.
12 Mar 2010
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***********/services/us/cio/?cm_mmc=agus_cioviddistr-20100219-uscxv100-_-v-_-change-_-metacafe IBM helps businesses navigate through turbulent times reflective of the economic environment. Business agility forces people to reinvent business by seeking new technology solutions. VO: 83% of CEOs anticipate turbulent change, yet admit they lack the ability to handle that change effectively. So what should be done? In the midst of economic uncertainty and unprecedented change, CIOs are being asked to use technology to create smarter, more agile businesses. But what if they could do even more? Can CIOs not only find ways to survive the financial crisis, but actually help businesses to thrive? Working with IBM, CIOs can identify new ways to leverage technology and invest in IT initiatives that will bring greater value to the company. Today, IBM is helping over 20,000 companies optimize their business by doing just that. The world is changing. So should business.
12 Mar 2010
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***********/services/us/cio/?cm_mmc=agus_cioviddistr-20100219-uscxv100-_-v-_-work-_-metacafe IBM collaboration solutions help CIOs work smarter by connecting employees through knowledge sharing, thus improving processes for business efficiency. VO: The average employee loses 5.3 hours per week on inefficient processes. Two thirds of employees believe there are colleagues who can help them do their jobs better, they just don’t know how to find them – and 42% of people say they are forced to make decisions with the wrong information at least once a week. Turns out, the way we work isn’t working. But what if there was a way for CIOs to take the busyness out of business? There is, and IBM can help. Every day, IBM helps millions of employees from companies around the world gain instant access to people and information through collaboration solutions. Optimizing talent and technology? That’s working smarter, not harder.
16 Mar 2010
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***********/services/us/cio/?cm_mmc=agus_cioviddistr-20100219-uscxv100-_-v-_-infrastructure-_-metacafe IBM offers dynamic infrastructure solutions that solve business problems in a changing environment.
17 Mar 2010
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23 Mar 2010
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IBM today announced that it has received the 2010 National Public Service Award from the American Bar Association (ABA) in recognition of the company's dedication to providing free legal assistance to nonprofit organizations.
30 Mar 2010
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In today's challenging economic environment, technology start-ups can struggle to bring new ideas to market. In response, IBM (NYSE: IBM) today opened its resources to these companies in a new initiative to help this next generation of entrepreneurs capture emerging business opportunities in fast-growing industries such as energy and utilities, health care, telecommunications and government. The IBM Global Entrepreneur initiative provides start-ups with no-charge access to industry-specific technologies in a cloud computing environment. Under the new program, IBM will provide access to its Research community as well as sales, marketing and technical skills.
31 Mar 2010
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***********/services/us/cio/?cm_mmc=agus_cioviddistr-20100219-uscxv100-_-v-_-outsourcing-_-metacafe Outsourcing to IBM can help CIOs free up much-needed time to focus on innovation and growth and ultimately improve financial performance. VO: CIOs spend 45% of their day bogged down on routine IT operations. An enormous amount of time NOT spent innovating, enhancing, developing new technologies and pushing leading-edge initiatives. Which raises the obvious question: If innovation drives businesses forward, shouldn’t CIOs spend even more time doing it? To free up much-needed time, 56% of CIOs rely on third-parties like IBM to handle day-to-day IT. With industry and tech experts in 173 countries worldwide, IBM easily manages companies’ IT infrastructures, applications and business processes. Sending IT management beyond the office not only increases efficiency and improves financial performance. It frees CIOs to focus on innovation and growth.
7 Apr 2010
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Columbia University and IBM Connect to Prepare Students With Resources and Skills for the Growing Green Job Market
21 Apr 2010
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Join OpTier at IBM IMPACT 2010 in Las Vegas, May 2-7. OpTier’s senior sales engineer, Eva Tuczai gives some upcoming highlights of OpTier’s participation at the show. Remember what happens in Vegas, happens in the z-Zone!
5 May 2010
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