Building Reports with SMI Suite: Part 1 - Introduction to Report-Building

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Uploaded on December 17, 2008 by Westbury

An introduction to building reports from an HP Service Manager implementation, using Westbury's Service Management Intelligence Suite.

Part 1 takes you through the basics of building queries using the drag and drop interface and formatting your report as a bar chart.

www.westbury-it.com

Tags:
BI, BO, Business, Center, Database, Desk, E-mail, Microsoft Excel, Help, Helpdesk, Hewlett-Packard, Improvement, Intelligence, IT, Itil, Itsm, Management, Manager, Metrics, Objects, Operational, Pdf, Process, Publishing, Report, Reporting, Scheduling, Service, ServiceCenter, Smi, Sql, Science & Tech
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