Etihad Airways Airline Review of Poor Customer Service

1 : THIS VIDEO WAS RECORDED ON THE 30/01/09 AT 06.34 LOCAL TIME, THE FLIGHT HAD BEEN DIVERTED FROM ABU DHABI TO AL AIN AS THE ETIHAD AIRWAYS FLIGHT HAD INSUFFICIENT FUEL ONBOARD. SEE MY ETIHAD AIRLINE REVIEW OF THE POOR STAFF ONBOARD. IN ALL, I WAS DELAYED OVER 24 HOURS, INCLUDING MISSED FLIGHT CONNECTIONS. THE ETIHAD FLIGHT WAS DUE IN ABU DHABI AROUND 0100. WATCH THE FOLLOWING VIDEOS FROM THE SAME FLIGHT TO GIVE YOU A FEEL OF A 24 HOUR DELAY WITH MISSED ONWARD CONNECTING FLIGHTS. THIS RESULTED IN JUST OVER A 24 HOUR DELAY, OF WHICH A HOTEL WAS PROVIDED FOR ABOUT 7 HOURS OF THIS. 5 HOURS WAS SPENT IN AL AIN AIRPORT WITH NO INFORMATION, NO FOOD, NOR DRINK. THE REST OF THE TIME WE WERE KEPT ONBOARD THE AIRCRAFT WITH VERY LIMITED REFRESHMENTS OF RATHER POOR QUALITY. WHAT WOULD A PROPER AIRLINE DO... PROVIDE ACCOMMODATION FOR MOST OF THE DELAY ... PERHAPS ETIHAD AIRLINES WOULD ISSUE MEAL VOUCHERS AT THE AIRPORT...PERHAPS THEY COULD CARRY ABOUT 20 MINUTES WORTH OF EXTRA FUEL TO ALLOW FOR UNFORESEEN CIRCUMSTANCES... MOST OTHER FLIGHTS MANAGED TO DO THIS, WHY COULDN'T ETIHAD???

http://www.pprune.org/passengers-slf-self-loading-freight/249421-etihad-airways-v-qatar-airways.html

READ THE SELECTION OF LINKS TO PREVIOUS ETIHAD PASSENGERS REVIEWS
IT TOOK 40 PLUS HOURS TO GET TO KUALA LUMPUR WITH REFRESHMENTS FOR ONLY A SMALL PART OF THE TRIP... WE WERE PROMISED MANY THINGS BUT IT RARELY MATERIALISED... I AM A TRAVEL AGENT AND WILL NEVER USE ETIHAD AGAIN. OTHER AIRLINES COPED AS ONLY ETIHAD DESKS WERE BESIEGED WITH PAX IN ABU DHABI AIRPORT .