How Do I Get the CUSTOMER RETENTION Program Started?

Pistol
Added by Pistol Subscribe 0
Published 30 Jan 2010
31
••• More
Report video
0 0
You have already voted for this video.
http://www.asklistenretain.com

Refer to other videos in the FAQ section for details on “WHO do I need to c...
http://www.asklistenretain.com

Refer to other videos in the FAQ section for details on “WHO do I need to conduct ‘Customer Satisfaction Surveys’ to” and “What do I need to ask in Customer Satisfaction Surveys?” for more details on these two fundamental points.

After developing a list of customers that you will include in the Customer Satisfaction Surveys and once you have determined WHAT your will be asking them, a best practice is to give advance notification of the upcoming Customer Satisfaction surveys to your customers.  Giving customers a heads up allows them an opportunity to agree to participate and gather their thoughts on recent experiences.
Categories: News & Events
Show moreShow less
Report this video as: