The Customer Follow-Up Problem In Customer Retention

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Uploaded on May 24, 2011 by dglazear

http://customer-retention-tactics.blogspot.com/2011/05/customer-retention-follow-up-dilemma.html Almost all customer retention tactics must be redesigned because customers have stopped paying attention to our follow-up messages; in fact, they are even finding new ways to block them!

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Customer, Retention
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