The clip operation's command from Bus 174 (2002)
As soon as I got there, I reported to Col. Soares,
who assigned the operation to me.
I was trained to deal with hostage-takers.
I tried to collect information
to brief the team that would be arriving.
Following procedure, I tried to establish contact with the hijacker.
I wanted to determine his motives, find out who were we dealing with.
I gave him a name. I said I was gonna call him Sergio.
He said: "OK. You can call me Sergio."
At that point, no one knew he was called Sandro.