Understanding Help Desk Software Features

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Uploaded on March 07, 2012 by lily bunn

http://www.spiceworks.com/free-help-desk-software/ - Understanding help desk software features can help clients appreciate the benefits of the software. Helpdesk software can receive tickets via web or email and assign tickets across an IT team. Helpdesk staff members can also create tickets while browsing network assets and track tickets by asset.

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Help, Desk, Software, Helpdesk, How To
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