There are few things more maddening than calling a customer service line. Instead of "service", customers often get ignored, abused, or worse. Martha Teichner talks with a number of victims of poor customer relations and what some corporations are trying to do to solve it.
After committing a hard foul and ending up in the stands Marcus Smart shoved a Texas Tech fan. CBS Sports' Seth Davis and Greg Anthony discuss the situation and what should be done.
The latest on the Sochi Olympics, immigration reform, and more, with Sens. Kelly Ayotte, R-N.H., and Dick Durbin, D-Ill., Rep. Peter King, R-N.Y., and others.