Diverted to Delhi Customer queries are often secretly diverted to Delhi call centres, where Indians are taught to speak and think like their American, British and Australian callers.
WSJ Special Report Season: 1 AARP has released a list of the nation's best employers that offer perks like flexible schedules, telecommuting and health benefits to recruit experienced staff. MarketWatch's Jim Jelter discusses which employers made it to the top five. (Photo: Getty Ima
WSJ Special Report Season: 1 The state of North Carolina may pass a law banning sales of Tesla cars in favor of protecting the business of car dealership franchises, forcing Tesla consumers like Artis Beatty to act quickly with their purchases. WSJ's Michael Ramsey reports.