Conflict Competence -- The Role of Leaders in Addressing Unprofessional Conduct

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Uploaded on June 17, 2010 by EHCCOLLC Powered by YouTube

Acclaimed experts in the fields of Conflict Engagement and Mediation in Healthcare, Patient Safety, Nursing, and Physician Wellness gathered together for the EHCCO (Emerging HealthCare Communities) inaugural event held in Northern California in January, 2010. This concise and inspiring video--produced and directed by EHCCO president, Debra Gerardi--was filmed during that unprecedented gathering as a core component of the Professional Conduct Toolkit now available through the Department of Defense Patient Safety Program website. Please visit www.ehcco.com for more information. Experts include: Ila Rothschild, Esq., Special Counsel, the Joint Commission; Jeanne Floyd, PhD, RN; Linda Galindo, Accountability Expert; Robert Robson, MSc, MDCM, FRCP(C); Phyllis Kritek, RN, PhD, FAAN; Debra Gerardi, RN, MPH, JD

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Patient Safety, Healthcare, Conflict Engagement, Conflict Resolution, Alternative Dispute Resolution, Mediation, High Conflict Behavior, Physician Wellness, Nursing, Professional Conduct, Health, Healing, Interviews, Presenter, People & Stories

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