'TQM Tea' - Total Quality Management Training - Part 2 of 2

By: pattiepoo1

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Uploaded on April 11, 2009 by pattiepoo1 Powered by YouTube

A Total Quality Management training video produced by final year MEng students at the University of Edinburgh. The aim of the video is to explain the main principles of TQM in a tongue-in-cheek style to improve the tea making process in a tea shop business.

Tags:
Tqm, Total, Quality, Management, Tea, Edinburgh, Universities, People & Stories
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