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Accelerate ITIL at Your Help Desk

Tags:
Access Desk Help Incident Itil Management Problem Remedy Remote Support
BomgarBox
  • Affiliate Submitter:
    BomgarBox
  • International International
  • Comments: 0
  • Views: 81
  • Added: 15-Feb-08

http://www.bomgar.com/virtualsupportsolutions/ - Bomgar can accelerate the ITIL initiative at your help desk. Bomgar assists with incident management by giving help desk support representatives remote access to problem machines. Bomgar also assists with problem management. Reports and videos of help desk support sessions can be exported from Bomgar to populate the help desk knowledgebase.

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Accelerate ITIL at Your Help Desk

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