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FirePhone is the leader in web based telephone training for salespeople as well as managers for all businesses. The video based curriculum is divided into an inbound and outbound offering with bonus Internet courses. The platform includes comprehensive testing after each chapter to ensure the material presented has been understood and is ready to apply in real life sales scenarios. Once you have completed the full curriculum successfully, a certificate of completion is awarded. President and founder of Firephone, Alan Ram, is recognized by most as the best in the business when it comes to helping individuals and businesses increase their sales and productivity through effective utilization of the telephone and Internet. Over the years, Alan has worked with tens of thousands of salespeople, managers, business development representatives and internet staffs from coast to coast, increasing individual as well as group productivity. Alan's sharp sense of humor combined with a real world approach make him one of the most sought after speakers when it comes to telephone and internet sales training. http://phonesalestraining.com