Wendy Leebov--On Healthcare Customer Service

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Wendy Leebov, healthcare consultant, shares her vision of the patient experience and describes how she can ...
Wendy Leebov, healthcare consultant, shares her vision of the patient experience and describes how she can help healthcare organizations reach new levels of patient satisfaction and patient-centered care. Visit our website: http://www.quality-patient-experience.com/ Sign Up For HeartBeat: Wendy's Free Monthly E-zine: http://www.quality-patient-experience.com/wendy-leebov-e-zine.html
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