We stay up all night to look after your pet when they need us. It is vital to our practice and our professional development that we do this to the highest possible standard. If you are ever dissatisfied by your experience at Animal Emergency Service we want to hear from you. No matter how hard we try to ensure every visit goes smoothly for our patients and their owners, there is always the possibility for something to go wrong. Any issues (even small ones) are important to us. Our senior team review any client concerns regarding their experience at AES, and take steps to ensure that a problem can only happen once. If you have any concerns about your pet’s treatment in hospital please raise this with your treating veterinarian. Please feel free to ask to speak with a consultant veterinarian should you have further questions.
Animal Emergency Service is a specialized veterinary practice which developed to provide urgent medical attention to pets and other animals regardless of the time of day. Our experienced team of veterinarians and nurses continuously train in the field of emergency and critical care in order to provide immediate, first class veterinary care.
We stay awake all night to provide the highest standard of veterinary care for animals when they need it. At the same time providing reassurance and general veterinary advice to pet and animal lovers seeking help.