ITIL® Practitioner Certification has been established with the aim to help organizations and entities development the value they obtain from ITIL® Certification through practical guidance to approve and adjust the framework to support the business.
This course has been organized to explain the CSI approach (Continual Service Improvement) for ITIL® practitioners. ITIL® Practitioner Certification course guides the aspirants to drive the executive change, improve communication and measure and report on the achieved success. ITIL® Practitioner Certification course activities to offer the extensive know-how on identifying and delivering improvement creativities ate the workplaces.
Vinsys IT Services Conducting 2-Days Intensive Classroom ITIL® Practitioner Certification Training in Hyderabad With Subject Matter Expert. Batch Starts From 25th August 2018.
ITIL® Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement creativities. It also covers three key areas critical for the success of any development creativities:
• Organizational Change Management
• Measurement and Metrics
The ITIL® Practitioner guidance follows 9 Guiding Principles
• Focus on value
• Design for Experience
• Start where you are
• Work holistically
• Progress iteratively
• Observe directly
• Be transparent
• Keep it simple
WHO SHOULD ATTEND-
• Those involved in IT development, IT procedures, and IT service management
• Individuals wishing to have a detailed understanding of the principles of service improvement