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24 Oct 2008
119
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0:50
THEY ARE THE PLACE I WILL GO FOR BRAKES!!!! I have read the nightmare stories about Just Brakes and was reluctant to use them but I had no choice. I will say that I was surprised at the professionalism,courtesy and knowledge of the location at 11460 W. Colonial Dr Ocoee, FL 34761 it was nothing like it was described on the net. I was happy with the service of the job,the people were friendly,knowledgeable,and courteous. They will be the place where I will have my brakes done on all the cars I own. Again I was very happy with the service and the people at this location should be used as a model for all your locations. FAST SERVICE...!!! GREAT people, fast service, low prices - VERY knowledgeable - couldn't ask for more! Hopefully I won't have to return again, but if I never need do, I'll definitely go here!
1 Jun 2011
146
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HAPPY CUSTOMER...!!! Just Brakes Online Reviews part 4: In this day and time when consumers are regularly taken advantage of this was refreshing and renewed my faith in the fact that there are honest people doing a good service because it's the right thing to do in business. You can be assured that I will pass this story along to anyone I know that needs a good brake job done by honest people. Thanks again to the entire staff. Jerry A happy customer! PLEASANT EXPERIENCE...!!! Just Brakes Online Reviews part 1:I went to one of your stores located in Florida. If a brake job can be described as a pleasant experience, I sure had one. I went in and told David Acosta that I needed pads on the front and back and rotors replaced because this is what I was told I needed by one of your competitors.
29 Jul 2011
188
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0:45
GREAT PERSONAL SERVICE!!!! Your technician at store#627 (David Acosta) was very nice. He stayed late to finish the job, we appreciated it very much. New to Ocala, great personnel and service. I WILL BE DOING BUSINESS HERE NEXT TIME!!! Ted and his team were very professional and do extremely good work. I was surprisingly very satisfied by how I was treated by Ted and his team.I was given an honest assessment on what was needed and was not pressured to purchase anything that was not needed to replace my brake pads. I will recommend them to everyone and will be doing business there, next time I need any brake work done!
10 Aug 2011
151
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0:29
WHAT A GREAT DEAL!!! Brakes were squealing Had a complete brake job, pads, calipers, brake fluid flush. After about 1000 miles it developed a squeak in the front brakes. NO CHARGE..>!!! Took it back in and Todd had it completely checked out. Apparently the metallic pads were not suited to my HHR so they put ceramic pads on. They re-turned the rotors, lightly sanded the read drum shoes and re-tested. No more squeak. NO CHARGE. THEY DID A REALLY GOOD JOB!!! Just received some good news about store 29 Northwest Hwy and manager Dale Warren. The owner of a Mesquite Nail Salon took his vehicle to the this store and is very pleased with the service he received. He told me they did a really good job on his car. Just wanted to pass along the good news. Way to go guys.
28 Aug 2011
372
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0:29
FAST SERVICE...!!! GREAT people, fast service, low prices - VERY knowledgeable - couldn't ask for more! Hopefully I won't have to return again, but if I never need do, I'll definitely go here! PLEASANT EXPERIENCE...!!! Just Brakes Online Reviews part 1:I went to one of your stores located in Florida. If a brake job can be described as a pleasant experience, I sure had one. I went in and told David Acosta that I needed pads on the front and back and rotors replaced because this is what I was told I needed by one of your competitors. BRAKES WERE NOT THIS GOOD WHEN THE CAR WAS NEW!!! Brakes weren't this good when car was new!Took my car for evaluation of grinding brakes sound.Checked and told pads and shoes were worn.Replaced under warranty.Good work.Courteous staff
28 Aug 2011
140
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NO CHARGE.!! What great service. The only issue I had with them is that they do not stock the brake pads for my HHR. That was an additional fee on the initial install. The ceramic pads were not stocked also, but there was no charge. BEST SERVICE I'VE EVER GOTTEN!!!! BEST service I've EVER gotten. When I came in to Just Brakes, my brakes were so bad they were grinding. I knew that this was extremely bad, but I hadn't had the money to bring my car in until then. The guys at Just Brakes got to my car about 5 minutes after I walked in. They took a look, and had me go out and look with them. My brakes were totally shot. I didn't know a lot about brakes, but they showed me exactly what was wrong and why it was bad (I needed new pads, shoes, calipers, break lines, a brand new master cylinder...the works).
7 Sep 2011
360
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0:39
BEST SERVICE I'VE EVER GOTTEN!!!! BEST service I've EVER gotten. When I came in to Just Brakes, my brakes were so bad they were grinding. I knew that this was extremely bad, but I hadn't had the money to bring my car in until then. The guys at Just Brakes got to my car about 5 minutes after I walked in. They took a look, and had me go out and look with them. My brakes were totally shot. I didn't know a lot about brakes, but they showed me exactly what was wrong and why it was bad (I needed new pads, shoes, calipers, break lines, a brand new master cylinder...the works). EXPLAINED TO ME HOW IT ALL WORKED!!!! Despite the fact that there was a lot wrong with my brakes, I knew they weren't scamming me--they showed me up-close the wear and tear that was on my breaks, and explained to me how it all worked. All while being completely polite and friendly.
26 Sep 2011
127
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0:45
THEY ARE THE PLACE I WILL GO FOR BRAKES!!!! I have read the nightmare stories about Just Brakes and was reluctant to use them but I had no choice. I will say that I was surprised at the professionalism,courtesy and knowledge of the location at 11460 W. Colonial Dr Ocoee, FL 34761 it was nothing like it was described on the net. I was happy with the service of the job,the people were friendly,knowledgeable,and courteous. They will be the place where I will have my brakes done on all the cars I own. Again I was very happy with the service and the people at this location should be used as a model for all your locations. COURTEOUS STAFF...!!! Brakes weren't this good when car was new!Took my car for evaluation of grinding brakes sound.Checked and told pads and shoes were worn.Replaced under warranty.Good work.Courteous staff
26 Sep 2011
213
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0:50
HE STAYED AN HOUR AFTER CLOSING!!! Just Brakes Orlando Florida No Complaints Part 1: I want to make sure the general manager and owner of the location that I went to knows about a very special employee. His name is David Acosta. He went over and above what I consider to be good customer service. He stayed an hour after closing time and reworked my rear brakes due to a problem the drums. MY HONEST GRATITUDE WITH SERVICE GIVEN!!! JUST A FEW LINES TO EXPRESS MY MOST HONEST GRATITUDE REGARDING THE TREATMENT AND SERVICE PROVIDED GERALD FOLTZ AND NATHAN LANGLEY. THEY WERE BOTH VERY HELPFUL AND PROFESSIONAL AS WELL. THESE TWO INDIVIDUALS EXCEEDED MY EXPECTATIONS FOR WHICH THEY SHOULD BE RECOGNIZED AND REWARDED. GOOD WORK!! COURTEOUS STAFF!! Took my car for evaluation of grinding brakes sound.Checked and told pads and shoes were worn.Replaced under warranty.Good work.Courteous staff
4 Oct 2011
178
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0:39
WHAT A GREAT DEAL!!! Brakes were squealing Had a complete brake job, pads, calipers, brake fluid flush. After about 1000 miles it developed a squeak in the front brakes. I LOVE THAT HIS CUSTOMERS APPRECIATE HIM SO MUCH!! My hubby Carl, manager at the Lake Worth Florida store, received this cookie bouquet as a thank-you today. He helped the wife of a Marine deployed in Afghanistan get her truck fixed in a tough situation. It totally made his day! I love that his customers appreciate him so much! And his guys will appreciate him sharing, I'm sure! TODAY, I AM A SATISFIED CUSTOMER!!!! Today, I am a satisfied customer. I called the corporate office yesterday, spoke with their Regional Service Director and he has now addressed my concerns and made things right.!!
5 Nov 2011
373
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0:45
GREAT PERSONAL SERVICE!!!! Your technician at store#627 (David Acosta) was very nice. He stayed late to finish the job, we appreciated it very much. New to Ocala, great personnel and service. IT WAS REFRESHING TO GET GOOD SERVICE!!!! Just Brakes Online Reviews part 4: In this day and time when consumers are regularly taken advantage of this was refreshing and renewed my faith in the fact that there are honest people doing a good service because it's the right thing to do in business. You can be assured that I will pass this story along to anyone I know that needs a good brake job done by honest people. Thanks again to the entire staff. Jerry A happy customer! LOW PRICES $$$$$....!!!! GREAT people, fast service, low prices - VERY knowledgeable - couldn't ask for more! Hopefully I won't have to return again, but if I never need do, I'll definitely go here!
15 Nov 2011
140
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0:30
VERY FRIENDLY STAFF...!!! Tony was excellent. The ideal blend of courtesy, friendliness, and professionalism. Extremely knowledgeable. Very friendly staff. IT WAS REFRESHING TO GET GOOD SERVICE!!!! Just Brakes Online Reviews part 4: In this day and time when consumers are regularly taken advantage of this was refreshing and renewed my faith in the fact that there are honest people doing a good service because it's the right thing to do in business. You can be assured that I will pass this story along to anyone I know that needs a good brake job done by honest people. Thanks again to the entire staff. Jerry A happy customer! STAYED LATE TO FINISH THE JOB!!!! Your technician at store#627 (David Acosta) was very nice. He stayed late to finish the job, we appreciated it very much. New to Ocala, great personnel and service.
4 Jan 2012
161
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0:45
VERY HELPFUL & PROFESSIONAL!!!! JUST A FEW LINES TO EXPRESS MY MOST HONEST GRATITUDE REGARDING THE TREATMENT AND SERVICE PROVIDED GERALD FOLTZ AND NATHAN LANGLEY. THEY WERE BOTH VERY HELPFUL AND PROFESSIONAL AS WELL. THESE TWO INDIVIDUALS EXCEEDED MY EXPECTATIONS FOR WHICH THEY SHOULD BE RECOGNIZED AND REWARDED. THANK YOU IT WAS AWESOME SERVICE!!! Just Brakes Orlando Florida Online Reviews: Brakes weren't this good when car was new! David Acosta and his staff were very helpful and friendly. my experience was outstanding the service was awesome. Thank you GREAT...! PROFESSIONAL...! COURTEOUS...! Nathan Langley and David Acosta were great, professional and courteous. They finished my repair in record time. Thank you for having such great employees. keep up the good work. it is hard to find trustworthy auto shops and technicians
17 Jan 2012
143
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0:29
BEST SERVICE I'VE EVER GOTTEN!!!! BEST service I've EVER gotten. When I came in to Just Brakes, my brakes were so bad they were grinding. I knew that this was extremely bad, but I hadn't had the money to bring my car in until then. The guys at Just Brakes got to my car about 5 minutes after I walked in. They took a look, and had me go out and look with them. My brakes were totally shot. I didn't know a lot about brakes, but they showed me exactly what was wrong and why it was bad (I needed new pads, shoes, calipers, break lines, a brand new master cylinder...the works). GAVE ME CERAMIC PADS! What great service. The only issue I had with them is that they do not stock the brake pads for my HHR. That was an additional fee on the initial install. The ceramic pads were not stocked also, but there was no charge.
28 Jan 2012
156
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0:29
GREAT PERSONAL SERVICE!!!! Your technician at store#627 (David Acosta) was very nice. He stayed late to finish the job, we appreciated it very much. New to Ocala, great personnel and service. PLEASANT EXPERIENCE...!!! Just Brakes Online Reviews part 1:I went to one of your stores located in Florida. If a brake job can be described as a pleasant experience, I sure had one. I went in and told David Acosta that I needed pads on the front and back and rotors replaced because this is what I was told I needed by one of your competitors. IDEAL BLEND OF PROFESSIONALISM!!! Tony was excellent. The ideal blend of courtesy, friendliness, and professionalism. Extremely knowledgeable. Very friendly staff.
10 Feb 2012
113
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