"IBM software experts speak about how the planet is becoming smarter, more instrumented, interconnected and intelligent. There is an unparallel need for smart technology that will help existing technology stay connected. Smart products and services integrated into a Smarter Planet is only the launching point for integrated service management to change business and drive business outcomes. To learn more about how integrated service management can build a smarter planet. Visit www.ibm****/pulse2010 to watch video of conference keynote presentations.
Danny Sabbah General Manager of IBM Rational Software, speaks about how every human being, company, organization, city, natural and man made systems are becoming instrumented, interconnected, and even intelligent. This is leading to new savings, efficiency and new possibilities. Integrated service management is going to be fundamental to the breakthroughs that will begin to change both our business and personal lives. Learn more at www.ibm****/pulse2010 about how Integrated service management can help you change with an ever changing world.
Laura Sanders Vice President of Strategy and Development at IBM Tivoli Software speaks about how integrated service management is the operating system for a Smarter City. Sanders shows how in a Smarter City we gather and consolidate sensor information in real-Time for visibility and provide analysis that can predict anomalies before they turn into problems. Learn more at www.Ibm.Com/Pulse2010 about how to integrate information to improve quality of life and help businesses operate more efficiently.
Al Zollar General Manager IBM Tivoli Software speaks about what you can learn at the IBM Pulse conference and how it will change the way you do business. The use of integrated service management tools that deliver visibility, control and automation across industry, across the design and development process and within your data center allows the user to manage and secure information in the data center. That's what's needed to reduce complexity and risk on today's Smarter Planet, learn more at how at www.ibm****/pulse2010.
Theo Pozzy of Portland General Electric, speaks about the importance of using service management and asset management to transform Smart Meters. Smart Metering means a smaller carbon footprint. It means bigger savings and more frequent usage information. However, the true benefits of Smart Meters can only be seen when using service management and asset management solutions. Both companies partnered with IBM to work as a smarter utility - implementing technology that truly changes the way they operate.
Our Smart Meter project is going very well. We've rolled out 500,000 out of 850,000 meters, and we're ahead of schedule.
CenterPoint Energy has a Smart Metering project going on where we are implementing, installing 2.2 million meters across our service area. We have about 230,000 of those meters installed so far, together with the communications infrastructure and all of the technology and IT systems that go along with that.
One of the benefits that we have already experienced because of the Advance Metering Project is the elimination of over of 50,000 truck rolls to customers’ homes.
We’re on our way to reducing about 8,000 truck rolls a day at the end of the project.
In the future, we won't be needing to send out meter readers to do meter readings and get information for billing. What that does is it reduce cost and allows us to take trucks off the road and reduce our carbon footprint.
In the deregulated market of Texas, the savings associated with those eliminated truck rolls is passed directly to the customer…So we have a reduced cost, but the customer has a reduced cost immediately as a benefit, and that’s passed on directly to them.
With more frequent usage information, we can allow our customers to see their usage patterns, which will allow them to reduce costs and reduce our energy consumption.
In addition to the information that we’re collecting from the meters, we’re also collecting information and data from our communications infrastructure, from our IT infrastructure, and ultimately, from our intelligent grid infrastructure, that will be put into place over the coming years.
All of that information has to be understood and analyzed in a way that can benefit the business.
Due to the volume of data that we have coming in, we have to use a service management process to manage our business. And we’re using an IBM suite of tools in order to make that happen.
Our network of Smart Meters communicates to our headquarters through a number of radio towers. We have more than 40 of these towers and we need to manage the security of those towers and the systems operating at the towers.
PGE has a large number of applications that we use to manage our enterprise. A lot of those applications are big complex systems. It's difficult to completely remove the need for complex systems, but if we can consolidate them into fewer systems, it makes it easier to manage.
The project that we’re implementing is not just an IT project, and it’s not just an operations project, but it’s really truly an integration project between both parts of the business.
We selected IBM as a partner in this process a few years ago, because really we’re in uncharted territory and we needed to partner with a thought leader in the business, who understood both the technology side of the business and the operations part of the business.
In order for us to be a smart utility, we need to be implementing technology changes at the same time as we're keeping the lights on… It's very important for us to be partnering with technology companies like IBM that can help us do that.
Very few times in your career do you get the opportunity to really participate and lead an effort that will change the way a business operates. And this is one of those few opportunities, and that’s just a tremendous opportunity and it really exciting.
IBM’s a great partner in that transformation. We couldn’t do it alone.
Bob Vavra from Plant Engineering Magazine discusses how IBM's Integrated Service Management can improve energy management and efficiency for manufacturing companies.
IBM Business Partner Virtual Bridges provides desktop virtualization using IBM Integrated Service Management to help with security, compliance, agility and to lower costs.
IBM Business Partner Panduit Corporation uses the Tivoli suite of offerings for a cost effective, innovative and sustainable integrated service management solution.
Listen to Openet, an IBM Business Partner, discuss the benefits of cloud services. IBM assists Openet in providing their service provider clients with real-time cloud service management and delivery.
Integrated Service Management from IBM provides today's banking organizations with increased visibility, control and automation, helping to ensure a quality, comprehensive user experience.
Integrated Service Management from IBM provides today's organizations with increased visibility, control and automation, helping to overcome complexity, minimize risk and deliver innovative new services designed to exceed expectations for quality.
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