Results for: service-management Search Results
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1:41
*******www.ibm****/software/tivoli/governance/servicemanagement/?cm_mmc=agus_itmbipcty-20090810-usitp200-_-n-_-dz1-_-m Don Zeunert of IBM talks about the ability to achieve significant ROI in a short period of time through mainframe server consolidation using a z/Linux solution. ___________________________________________ Traditionally, a lot of the data centers have been looking for a three to five year payback on investments but over the last two years pressures have gotten a lot more serious and customers are looking for one to two year payback. “What can you do today to get that kind of an ROI?” One of the things everybody's talking about is server consolidation and with System z server consolidation you can see 80 percent reduction in power and floor and significant reductions in software license costs because you might have had 1,500 licenses go down to maybe 7 licenses for your software. So what we're seeing as customers move to z/Linux is $11 million payback ROI in one year. It's quite significant and one of the things that you're probably concerned about is well, “z/Linux is kind of new. What's out there to support me and my workload?” And Tivoli has ported over 80 products to help you manage your workload on System z. We have all of the traditional distributor products that have been out in Tivoli for many years, very stable products that are now running on z/Linux to help you manage the Workload, Scheduling, Automation, Process Management, Change Management, Service Desk, Service Catalog. All these products are available to help you manage your enterprise from a System z platform.
31 Mar 2010
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2:01
*******www.ibm****/software/tivoli/governance/servicemanagement/overview.html?cm_mmc=agus_itmbipcty-20090810-usitp200-_-n-_-ls1-_-m Len Sanatalucia from Vicom Infinity Solutions, Premier IBM Business Partner, talks about cost reduction and virtualization using System z and Linux. ____________________________________________________ Well, today, a lot of the customers are expressing their need for reducing costs, streamlining their environments, making them less complex, reducing their[onscreen text: Reducing costs of] facility cost, reducing their people[onscreen text: management] cost, trying to reduce their software [onscreen text: software] cost, trying to reduce their hardware [onscreen text: hardware] cost, their floor space, power cooling those kinds of things, and the issue with that is that they are finding that what is helping them reach that goal as they learn what the new capabilities are of the System z mainframe, is its new virtualization capabilities for allowing them to run lots and lots of virtual Linux systems on the System z. …One of the financial firms here in New York used to tell me until he put the System z in with virtualized Linux servers, that he had no room in that data center to even plug in a toaster. There was no more power, there was no more room for cooling devices, refrigeration, air conditioning units, and there was no more room physically to place servers on the floor anymore. So he decided to put a System z in with zVM [onscreen text: Virtualization supports consolidaton] and Linux virtual servers, and he was able to pretty much clean up the entire floor. You were looking at in a range of probably 2500, 2800 servers, physical hardware servers, now being done all virtually on basically one System z10.
25 Sep 2009
360
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2:22
*******www.ibm****/software/tivoli/governance/servicemanagement/solutions.html?cm_mmc=tivv-usitv021-_-n-_-cp1-_-m Calvin Powers of IBM speaks about issues of security surrounding IT governance, risk, and compliance. IT security managers can make smarter decisions on how to spend IT dollars based on evidence identified by risk management processes -- how often are their IT components having problems, and how many security issues have they encountered? So on a smarter planet, the interconnectedness of these tools helps managers make more intelligent, data-informed decisions to safeguard security.
6 Nov 2009
95
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2:57
*******www.ibm****/software/tivoli/governance/servicemanagement/?cm_mmc=agus_itmbitivv_20090810-usitv021-_-n-_-am1-_-m Adrian Mitu, of IBM, discusses the importance of service availability and performance. Companies today face three types of challenges: they need to improve their employee effectiveness in diagnosing and system performance problems, they need to be more responsive to their own customers and they need to be more responsive to the business side of their operations. What does this mean? Companies need to be more effective at solving service problems - by minimizing service downtime and reducing the number of incidents.
6 Nov 2009
116
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2:32
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1 Oct 2009
165
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1:00
*******www.DiggingForProfits**** – Provides detailed information on how to be a successful automotive service consultant. Visit the website today and learn how to increase your customer pay sales for your dealerships fixed ops.
27 Oct 2009
341
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2:22
*******www.ibm****/ibm/servicemanagement/solutions.html?cm_mmc
4 Nov 2009
143
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2:57
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4 Nov 2009
78
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0:51
*******www.ibm****/smarterplanet/us/en/smart_grid/nextsteps/index.html?cmp=agus_cxosp2gridsol-20100426&cm=v&csr=smmeters&cr=metacafe&ct=usbrb401&cm_mmc=agus_cxosp2gridsol-20100426-usbrb401-_-v-_-smmeters-_-metacafe Theo Pozzy of Portland General Electric speaks about the changes within the utility industry and how smart meters have made an impact on his business and the carbon footprint it leaves behind.
18 May 2010
680
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2:27
*******www.ibm****/ibm/servicemanagement/us/en/index.html?cmp=agus_itspsmism-20100527&cm=v&csr=sms_econ&cr=m&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-sms_econ-_-m IBM customer Shrikant Kulkani of KPIT Cummins Infosystems Limited in India speaks about how Tivoli Asset manager software made them flexible enough to meet the changing marketplace and changing client expectations during the economic slowdown. Now Tivoli Asset Management Software is helping KPIT ensure software is deployed to users who will use the products. Instead of letting software sit ideally on machines it can be redeployed to systems that need it. IBM gives companies the confidence that it can help meet the challenge of making the IT infrastructure as flexible, as robust, and as reliable as possible.
3 Jun 2010
264
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2:07
*******www.ibm****/ibm/servicemanagement/us/en/getting-started.html?cmp=agus_itspsmism-20100527&cm=v&csr=svcmgmt_biztran&cr=m&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-svcmgmt_biztran-_-m Mark Fieldhose of Pirean speaks about their relationship with IBM as one of their Premiere Business Partners. They specialize in security solutions and business transformations. The help their clients manage devices and systems that are far more intelligent, interconnected and smarter. IBM provides the software and solutions that manage these smart devices. They help their clients make money by delivering value on the systems that Pirean delivers. IBM provides them both with the flexibility and the agility that they need to meet client demands. IBM is not only focused on technology, but on business transformation and industry value as well. We find that the experience and the focus that IBM provides business partners is what gives us the agility and the means to delivery success for our clients.
3 Jun 2010
210
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2:26
*******www.ibm****/software/tivoli/products/service-level-advisor/?cmp=agus_itspsmism-20100527&cm=v&csr=svcmgmt_agile&cr=m&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-svcmgmt_agile-_-m IBM customers discuss the changing communications environment and the need to provide customers with uninterrupted services. 15 years ago, the business in telecom was landline only, and now with the time to market one of the new services that the business is growing with mobile, Internet, television, IP phone, and all of services in the world. In the past, many times our IT engineers didn't know there was a problem until their phone rang. Now that they have the Tivoli Netcool suite installed, they can proactively monitor our network for any issues and network operations people can get those escalated to the engineers and get them resolved before they become customer-affecting. This has helped them stay agile and quickly respond to business and customer needs.
3 Jun 2010
225
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