Inside Information

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Inside information: a silo-buster's guide to internal customer service. Most organisations recognise that e...
Inside information: a silo-buster's guide to internal customer service. Most organisations recognise that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect and support as they do their external customers. Our brand new release Inside information aims to show people how to develop more effective working relationships with their colleagues, particularly those in other departments, through better internal customers service.
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