SURVIVING DREADED CONVERSATIONS by Donna Flagg

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Facing difficult workplace conversations head-long-but with grace-is the key theme in Donna Flagg's SURVIVI...
Facing difficult workplace conversations head-long-but with grace-is the key theme in Donna Flagg's SURVIVING DREADED CONVERSATIONS, a book chock-full of expert advice, tips, strategies, exercises and sample scripts for any problematic situation.
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