Rules to Follow for Effective Customer Feedback Collection

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Joachim Majus, Head of Professional Project Management and Business Design for Deutsche Telekom AG, shares ...
Joachim Majus, Head of Professional Project Management and Business Design for Deutsche Telekom AG, shares his customer feedback collection insights at the 11th Annual IQPC Process Excellence Summit and Awards. Majus discusses the preliminary steps that a company should take before collecting customer feedback, as well as how to examine the statistical validity of the data. *******tinyurl****/3uoykls <--- Watch Video for Free I invite you to join as a member of the PEX Network Group *******tinyurl****/3hwakem, you will have access to Key Leaders Globally, Events, Webinars, Presentations, Articles, Case Studies, Blog Discussions, White Papers, and Tools and Templates. To access this free content please take 2 minutes for a 1 time FREE registration at *******tiny.cc/tpkd0 Warm Regards, Steven Bonacorsi, LSS MBB, President International Standard for Lean Six Sigma Cell: 603-401-7047 skype: sbonacorsi E-mail: sbonacorsicomcast**** Twitter: *******twitter****/Sbonacorsi (Follow Lean Six Sigma Content) LinkedIn: *******www.linkedin****/in/StevenBonacorsi FREE Lean Six Sigma and BPM content - register at *******tiny.cc/tpkd0
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